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Frequently Asked Questions
Does the app cost anything?
There are no charges associated with downloading the app.
Which smartphones work with the app?
It’s compatible with Apple and Android devices.
Where can I download the app?
You can get the app by searching for Bank of Herrin in your app store or visiting bankofherrin.com.
Do I have to be enrolled in the Bank of Herrin’s online banking first?
No. Your username and password will work for both the online banking and the mobile app. You can register from the app or online and log into both.
What do I need to do once I download the mobile app?
Either sign in with your online banking username and password, or if you don’t have online banking you need to create a new user account (click “Sign Up”) once the app is downloaded.
Will this app fill my inbox with emails?
You will not receive any emails from the app.
Once I download the app, will it require regular maintenance?
You will only need to update the app if there is a new version available.
How do I change my username or password?
You can change your username or password at anytime by clicking on MANAGE PROFILE and then CHANGE USERNAME or CHANGE PASSWORD
Is my account information only updated once a day?
Your account information is refreshed via real-time updating.
How do I get the app on my iPad?
You can conduct a search under iPhone apps to find the iPad version.
Of what benefit is the app to me?
You can remotely check account balances, transfer funds between multiple accounts, view your account history, do bill pay and much more.
Mobile Deposit Terms and Conditions Disclosure
Internet & Mobile Banking Terms and Conditions Disclosure